Consumer Information

The Consumer Affairs Division of the N. C. Office of the Commissioner of Banks is dedicated to protecting consumer interests. We provide community outreach and respond to consumer inquiries and complaints involving the entities that we regulate. Please note that we cannot provide legal advice or legal representation to any consumers.

Latest News

• It's Financial Literacy Month. Visit http://www.JumpStart.org for more information.

• Beware of common financial fraud schemes. Read the N.C. Attorney General's tips and the FBI's tips to learn how to protect yourself from consumer scams and frauds. Sign up for consumer alerts. Ensure that the company you are dealing with is licensed to do business in North Carolina. If you have questions, please contact our office at 888-384-3811 or submit an online complaint.
  

• Need help fighting a foreclosure in North Carolina? Visit http://www.ncforeclosurehelp.org/ for foreclosure assistance.
  

• See the State Treasurer's helpful savings and financial tips for North Carolinians. Also, listen to her message for information about how you can save for retirement during tax season. Visit the Treasurer's Financial Education Center to access these resources.
  

• See the Top 10 list of the FDIC's online resources for consumers.

• Seniors, beware of scammers involved in financial fraud. See Senior Fraud Alerts provided by the N.C. Senior Consumer Fraud Task Force for more information. The N.C. Office of the Commissioner of Banks is a proud member of the N.C. Senior Consumer Fraud Task Force.

• Do you own a small business (or plan on opening a small business) and need help? For free assistance, visit: