Promoting strength and fairness in
the financial services marketplace

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Consumer Information

The N.C. Office of the Commissioner of Banks (NCCOB) is responsible for the chartering and regulation of North Carolina's state banks, trust companies, mortgage companies, as well as registration and licensing of various financial entities operating in North Carolina. If you have a complaint against an entity that NCCOB regulates, we can help facilitate communications between you and the licensee. Please note, however, that NCCOB does not provide legal advice or represent private citizens in any legal matter.

Latest News

  • Please see resources relating to COVID-19 and the CARES Act.

  • NC ABLE launched on Jan. 26, 2017. The program allows those with disabilities to save and invest money in a 529A account for qualified medical expenses.  The Commissioner of Banks serves on the board of trustees, and the program is overseen by the NC Department of State Treasurer (DST). Please visit DST for more information.

  • Beware of common financial fraud schemes. Read the N.C. Attorney General's tips and the FBI's tips to learn how to protect yourself. Sign up for consumer alerts. Ensure that the company you are dealing with is licensed to do business in North Carolina. If you have questions, please contact our office or submit an online complaint.

  • Need help fighting a foreclosure in North Carolina? Visit for foreclosure assistance.

  • See the FDIC's online resources for consumers.

  • Do you own a small business (or plan on opening a small business) and need help? For free assistance, visit Business Link North Carolina.